Help centre

Start with the business facts you can verify.

11i Maps supports manual location work now and adds provider data only after an authorised connection is available.

Contact support

Add the first location

Sign in, open Locations, choose Add location and enter the approved name, address, phone, website and category. Selecting a directory prepares the record but does not publish it.

Understand the audit score

The Phase 1 audit is an 11i Maps profile-completeness score based on saved fields, connection metadata and media. It is not a Google ranking score.

Provider connection unavailable

Open Integration health to see the prerequisite. Google Business Profile requires an approved Cloud project; Bing Places may require partner access.

Get support

Email hi@11i.co with the workspace name and a description of the problem. Never include passwords, access tokens or customer-sensitive review data.