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FAQ's

What is 11i Maps and how does it help businesses?
11i Maps is an AI-powered location management and review automation platform that helps businesses manage multi-location map listings, respond to reviews, track local rankings, and improve visibility across Google Maps, Apple Maps, Bing, and 30+ directories — all from a single dashboard.
11i Maps is ideal for single-store businesses, franchises, agencies, and multi-location brands across industries such as retail, healthcare, hospitality, QSRs, education, real estate, and service businesses.
11i Maps is an AI-powered location management and review automation platform that helps businesses manage multi-location map listings, respond to reviews, track local rankings, and improve visibility across Google Maps, Apple Maps, Bing, and 30+ directories — all from a single dashboard.
Absolutely. The platform offers tools for profile verification, keyword optimization, suspension risk monitoring, review responses, content posting, and performance analytics for Google Business Profiles.
11i Maps syncs data across Google Maps, Apple Maps, Bing, Yandex, Waze, Facebook Locations, and 30+ supported directories to ensure accuracy and consistency across platforms.
The AI Reply Generator analyzes review sentiment, context, tone, and keywords — then creates personalized, brand-safe review responses that can be automated or approved manually before posting.
Yes — using geo-grid rank tracking, keyword analytics, and AI-optimized content, the platform helps businesses rank higher for “near me” and location-based search queries.
Yes — the Local Heat Map and geo-grid analytics highlight regions where customers discover your business, enabling smarter targeting and visibility strategies.
Yes — agencies can manage multiple client locations under a single dashboard, with optional white-label branding, reporting, and client access controls.
The platform provides advanced reporting on impressions, ranking performance, reviews, engagement, direction requests, call clicks, and customer sentiment insights.
How does 11i Maps help with negative reviews?
The system identifies high-impact negative reviews, prioritizes them for response, and helps recover at-risk customers through quick, contextual AI-assisted replies.
Yes — users can publish offers, updates, events, and product posts across multiple locations with a single click using the AI content & posting scheduler.
Teams can assign user roles, grant location-based access, and collaborate across departments securely within the same dashboard.
Yes — the platform evaluates listing strength across 70+ suspension risk parameters and provides optimization recommendations to prevent profile penalties.
Multi-location brands receive assistance for bulk verification, directory sync, and implementation support — with expert guidance from the 11i and 22i Digital team.
Yes — our customers experience measurable lifts in call clicks, navigation requests, map impressions, and offline walk-ins through improved visibility and review engagement.
The platform provides competitor benchmark insights including keyword ranking comparisons, visibility gaps, and local performance intelligence.
Yes — teams can manage reviews, listings, and location workflows centrally, reducing manual effort and improving operational efficiency across locations.
Yes — businesses can start with a 7-day free trial or request a free local visibility audit to analyze profile health, ranking performance, and review impact.
You can sign up for a free trial, request a personalized demo, or speak with our team to explore the best plan for your business and locations.