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FAQ's
What is 11i Maps and how does it help businesses?
11i Maps is an AI-powered location management and review automation platform that helps businesses manage multi-location map listings, respond to reviews, track local rankings, and improve visibility across Google Maps, Apple Maps, Bing, and 30+ directories — all from a single dashboard.
Who should use 11i Maps?
11i Maps is ideal for single-store businesses, franchises, agencies, and multi-location brands across industries such as retail, healthcare, hospitality, QSRs, education, real estate, and service businesses.
Can I manage multiple locations at once?
11i Maps is an AI-powered location management and review automation platform that helps businesses manage multi-location map listings, respond to reviews, track local rankings, and improve visibility across Google Maps, Apple Maps, Bing, and 30+ directories — all from a single dashboard.
Does 11i Maps support Google Business Profile optimization?
Absolutely. The platform offers tools for profile verification, keyword optimization, suspension risk monitoring, review responses, content posting, and performance analytics for Google Business Profiles.
What map and directory platforms does 11i Maps connect with?
11i Maps syncs data across Google Maps, Apple Maps, Bing, Yandex, Waze, Facebook Locations, and 30+ supported directories to ensure accuracy and consistency across platforms.
How does the AI review reply system work?
The AI Reply Generator analyzes review sentiment, context, tone, and keywords — then creates personalized, brand-safe review responses that can be automated or approved manually before posting.
Can 11i Maps improve my local search rankings?
Yes — using geo-grid rank tracking, keyword analytics, and AI-optimized content, the platform helps businesses rank higher for “near me” and location-based search queries.
Does the platform help identify customer hotspots?
Yes — the Local Heat Map and geo-grid analytics highlight regions where customers discover your business, enabling smarter targeting and visibility strategies.
Can agencies white-label 11i Maps?
Yes — agencies can manage multiple client locations under a single dashboard, with optional white-label branding, reporting, and client access controls.
Does 11i Maps offer reporting and analytics?
The platform provides advanced reporting on impressions, ranking performance, reviews, engagement, direction requests, call clicks, and customer sentiment insights.
How does 11i Maps help with negative reviews?
The system identifies high-impact negative reviews, prioritizes them for response, and helps recover at-risk customers through quick, contextual AI-assisted replies.
Can I schedule posts and updates across locations?
Yes — users can publish offers, updates, events, and product posts across multiple locations with a single click using the AI content & posting scheduler.
Does the platform support team collaboration?
Teams can assign user roles, grant location-based access, and collaborate across departments securely within the same dashboard.
Can 11i Maps detect profile suspension risks?
Yes — the platform evaluates listing strength across 70+ suspension risk parameters and provides optimization recommendations to prevent profile penalties.
Is onboarding and verification support available?
Multi-location brands receive assistance for bulk verification, directory sync, and implementation support — with expert guidance from the 11i and 22i Digital team.
Does 11i Maps help increase calls and store visits?
Yes — our customers experience measurable lifts in call clicks, navigation requests, map impressions, and offline walk-ins through improved visibility and review engagement.
Can I compare my rankings with competitors?
The platform provides competitor benchmark insights including keyword ranking comparisons, visibility gaps, and local performance intelligence.
Does 11i Maps integrate with existing workflows?
Yes — teams can manage reviews, listings, and location workflows centrally, reducing manual effort and improving operational efficiency across locations.
Do you offer a free trial or audit?
Yes — businesses can start with a 7-day free trial or request a free local visibility audit to analyze profile health, ranking performance, and review impact.
How do I get started with 11i Maps?
You can sign up for a free trial, request a personalized demo, or speak with our team to explore the best plan for your business and locations.
